Terms of Service

1. Who we are and what this is

These terms are an agreement between you and [operator legal name], [address], Sweden ("we", "us"), for the use of the Caly AI apps and services ("the Service"). By creating an account or using the Service you accept these terms and our Privacy Policy. Contact: support@kcalai.net.

Caly AI is an AI-assisted calorie and nutrition tracker: you log food by text, photo, or barcode; the Service estimates nutrition, tracks your intake against targets, and helps you plan meals and recipes for your household.

2. Who can use it

• You must be at least 13 years old to hold an account, and old enough to consent to the processing of your personal data in the country where you live (up to 16 in parts of the EU). If you are under 18, you confirm that a parent or guardian has approved your use of the Service.
• You may record other people in your household (including children) for meal planning and allergy safety. You confirm you have their permission — or parental responsibility — to do so.

3. Your account and household

Keep your sign-in method secure; you are responsible for activity under your account. Caly AI households share data: everyone you invite sees the household's meals, recipes, plans, chat, weight history, and progress photos. Only invite people you trust with that, and remove access when it should end.

The Service includes optional social features. What you share through them is visible to other participants, as shown in each feature. You can stop using a social feature at any time.

4. Subscriptions and billing

• Access to some or all features may require a paid subscription. Plans, features, and prices are shown in the app at the time of purchase.
• Subscriptions are purchased through the Apple App Store. Apple processes the payment, and Apple's terms govern payment, renewal, cancellation, refunds, and free trials. We never see your payment details.
• Subscriptions renew automatically unless cancelled at least 24 hours before the current period ends. Manage or cancel any time in your App Store subscription settings.

5. Medical disclaimer

The Service provides general wellness information to help you track and plan food. It is not medical advice, diagnosis, or treatment, and it is not designed to treat any condition, including eating disorders.

• Calorie targets, nutrition values, and AI answers are estimates. Portion sizes, photo recognition, and food databases all carry error.
• Some data comes from third-party databases (for example barcode and ingredient data); we are not responsible for its accuracy.
• Talk to a doctor or dietitian before significant diet changes — especially if you are pregnant or nursing, have a medical condition, take medication, or have a history of disordered eating. If tracking starts to harm your relationship with food, stop and seek professional support.
• Allergies: the safety filter checks recipes and suggestions against the allergies you record, and it is enforced in code, not left to the AI — but it can only see the data it's given, and ingredient lists can be wrong or incomplete. It is an aid, never a substitute for checking the actual ingredients and labels yourself. Do not rely solely on the Service for any decision where an allergen could cause harm.

6. AI-generated content

Recipes, plans, chat answers, and nutrition estimates are generated by AI and may be inaccurate or incomplete. Review anything that matters — amounts, cooking safety (temperatures, raw-food handling), and anything allergy-related — before acting on it. You are responsible for how you use AI output. The AI models and providers behind these features may change at any time as part of improving the Service, and we may reuse AI-generated content that does not identify you elsewhere in the Service.

7. Your content

• You own what you put in — logs, photos, recipes, notes. You grant us a worldwide, royalty-free licence — including the right to sublicense to the service providers who process data for us, and transferable with the Service (Section 14) — to host, process, analyse, modify, display, and create derivative works from your content as needed to operate, maintain, and improve the Service — including developing and improving our models and algorithms — (for example downscaling a photo and sending it to our AI providers to estimate macros), and to create and use anonymised or aggregated data that no longer identifies you for any purpose, including marketing. The anonymised-data right survives deletion of your content or account. Content that identifies you is only used in marketing with your separate consent.
• Don't upload photos of other people without their permission. You are responsible for having the rights to everything you upload.
• Content you share with other users through the Service is visible to those users, and you licence us to display it to them.
• If you create a public share link for a recipe, you additionally allow anyone with the link to view that recipe until you delete it. Only share content you have the right to share.
• We may unshare or remove publicly shared content that violates these terms, the law, or someone else's rights.
• If a third party brings a claim against us arising from content you upload or share, your breach of these terms, or your use of the Service, you agree to compensate us for the reasonable costs of dealing with that claim.
• Ideas and suggestions you send us (for example to our feedback address) can be used to improve the Service without obligation or compensation — don't send anything you consider confidential.

8. Fair use and acceptable behaviour

• The Service is for normal personal use. "Unlimited" features mean unlimited for ordinary personal use by one person — not automated, scripted, shared, or commercial use. We may throttle or restrict usage patterns that fall outside this, to protect service quality for everyone. One account per person.
• Wherever you interact with other users, be lawful and respectful — no harassment or harmful content. We may remove content, restrict participants, or close shared spaces at our discretion. You are responsible for your interactions with other users; we are not a party to them and are not liable for other users' content or conduct.
• Don't abuse the Service: no unlawful content, no attempts to break, overload, scrape, or reverse-engineer it (except where the law gives you that right), no reselling access, no circumventing usage limits.
• Feature availability and usage limits per plan are shown in the app and may be adjusted as the Service evolves.

9. Referral rewards

• We may offer referral rewards from time to time. The program is optional: its conditions — including reward amounts, the form rewards take (for example cash or service credit), payout method, and availability — are shown in the app, may vary by country, and in some countries the program is not offered at all.
• A reward is earned at the earliest when the referred person becomes a paying customer, and only once all conditions shown in the app are met and we have confirmed eligibility. Rewards are personal and non-transferable.
• We may limit, pause, or deactivate referral codes, and may change, suspend, or end the program — including the amount and form of rewards — at any time. Changes apply to rewards not yet earned; a reward already earned keeps the amount and form that applied when it was earned. Rewards are void where obtained through self-referral, fake accounts, or other abuse; abusing the program is a breach of these terms.
• Rewards may be taxable income where you live; you are responsible for any taxes, and for any reporting, that apply to rewards you receive.

10. Ending the agreement

• You can stop any time. Profile → Delete Account permanently removes your household's data and cancels billing (see the Privacy Policy for details).
• We may suspend or terminate accounts that breach these terms. We may also terminate for any other reason — with notice, and any refund, where the law requires them (refunds are handled through the App Store where you purchased there). We may modify or discontinue the Service at any time, with notice where required by law.
• We may close accounts that have been inactive for an extended period, with prior notice.

11. Liability

Nothing in these terms limits liability that cannot be limited by law — including liability for intent, gross negligence, or personal injury caused by our negligence — or your statutory rights as a consumer.

Beyond that, the Service is provided "as is": we are not liable for indirect losses, and our total liability for any claim is capped at the amount you paid us in the 12 months before the event. In particular, we are not liable for decisions you make in reliance on estimates or AI output, subject to Section 5 and the mandatory protections above.

12. Changes to these terms

We may update these terms at any time. Material changes will be announced with reasonable notice. Continued use of the Service after an update constitutes acceptance of the updated terms. The date at the top always shows the current version.

13. Law and disputes

Talk to us first — most issues are resolved by emailing support@kcalai.net.

Swedish law applies, without displacing mandatory consumer protections of the country where you live. Disputes go to the Swedish courts, or the courts of your home country where consumer law gives you that venue. Swedish consumers can also turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, arn.se).

14. General

• Service changes: the Service evolves — we may add, change, or retire features and adjust usage limits. If a change materially reduces something you paid for, we'll give notice and you can cancel. Features marked beta or experimental can change or disappear without notice.
• Successor operator: we may transfer this agreement — and the household data needed to keep the Service running — to a successor entity that continues the Service (for example a company we form, or in a merger or acquisition). Your rights and these protections carry over unchanged, and we'll inform you of the change. You may not transfer your account to someone else.
• Our IP: the Service — its software, design, and brand — belongs to us. These terms give you the right to use it, not ownership of it. Your content stays yours (Section 7).
• Force majeure: neither of us is responsible for delays or failures caused by events outside reasonable control.
• Language: these terms may be translated for convenience; the English version controls.
• No waiver: if we don't enforce a part of these terms, we can still enforce it later.
• Survival: provisions that by their nature outlive this agreement — including liability, disputes, and the anonymised-data licence in Section 7 — survive its ending.
• Severability: if a court finds any part of these terms invalid, the rest stays in force.
• Entire agreement: these terms and the Privacy Policy are the whole agreement between us about the Service.